We make exceptional products and fully stand behind their quality. You can return your item within 30 days of delivery and receive a full refund in the original payment form. If a product bundle was purchased, all contents of the bundle must be included in the return. We will not accept partial bundle returns.
Once your return is delivered to our warehouse, please allow 5-10 business days for it to be processed and refunded. At this time, we are offering UPS return labels exclusively for all returns. Delara does not accept returns after 30 days.To exchange your return for another item, please go through our return process for a refund. You may then purchase the item of your choice at your convenience.
Can my return be picked up at my home?We count on UPS to safely return your items, but we also understand you may be unable to visit a UPS in-person. If you don’t have a UPS access point or store near you, or would rather stay cozy at home, you can set up an easy home pick up for a small fee by using this UPS form, or calling them at 1-888-742-5877.